Terms and Conditions
- Product prices are subject to change. We do not issue refunds due to the change in price after ordering.
- In case of a system malfunction we retain the right to cancel any orders with mistaken price or stock quantity.
- Warranty applies only to products. We do not guarantee any damage beyond the original product price.
- GBFT Online does not take any responsibility for products that are purchased in the means of resale, contracting or gifts.
- GBFT Online is not responsible for cancellation or rebooking fees caused by shipment delays beyond the original price of the product.
- GBFT Online is not responsible for any loss, liability or damage caused by using or not being able to use the product purchased at our store.
- Products that have been installed are subject to manufacturer's warranty terms.
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You can choose to pay by Bank Transfer, Cash on Delivery, various Credit Cards, Alipay and China UnionPay.
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All items ship for free within Japan.
However, large-sized items and shipments to Okinawa and certain remote islands may be subject to extra shipping fees.
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In case you wish to return or exchange and item due to a reason such as a defect, please contact us within seven days from receiving your order.
Orders exceeding this period are subject by repair service according to the manufacturer’s warranty conditions.
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You will receive a PDF receipt of your purchase as an attachment with the shipment confirmation e-mail.
Please keep the document for your reference.
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We have collected frequently asked questions for your reference.
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